Refund Policy - VINEDEFESTA

At VINEDEFESTA, we are committed to ensuring customer satisfaction with our products and services. If you are not satisfied with your purchase, we are here to help.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be returned in the original packaging.
• The return request must be made within 30 days of the purchase date.

Refund Process

To initiate a refund, please follow these steps:

• Contact our customer support team with your order details.
• Provide a valid reason for the return and any relevant documentation.
• Ship the item back to us at the address provided by our support team.

Once we receive your returned item, we will inspect it and notify you of the status of your refund via email within 5 business days.

Refund Approval

If your refund is approved, we will process it, and a credit will automatically be applied to your original method of payment within 10 business days.

Contact Us

If you have any questions about our refund policy, please contact us: